Our next chapter – focusing on stability, innovation and customer care

29/08/25

The recent announcement from the Mobilitas Group marks an important moment for NRS. The Product Sales Division, including our well known consumer brand Complete Care Shop, has now joined the Mobilitas Group. This change reflects a shared belief in the value of supporting independent living and the long term potential of the products and expertise developed at NRS over many decades.

For our team and our partners, the message is simple. NRS remains focused on delivering the same commitment to quality, safety and thoughtful product design that has shaped our reputation. The move into the Mobilitas Group gives us the resources and scale to build on that work. It also provides a stronger platform for innovation. Our catalogue, which spans more than 13,000 daily living products and assistive technologies, now sits within a wider connected mobility ecosystem that puts customer needs at the heart of every decision.

As Mark Baumann, Managing Director, explains:

In joining forces with Mobilitas Group, we are strengthening our commitment to providing high quality, innovative products that empower people to live independently. The combined expertise, resources and shared vision will help us offer greater value to customers, healthcare professionals and partners across the UK and beyond.

The experience and knowledge within the NRS Product Sales Division remain unchanged. Customers, commissioners and service users will continue to receive the reliable service and professional support they are used to. Our long-standing relationships with healthcare professionals, public sector frameworks, private partners and export markets remain a priority. What will evolve is the opportunity to expand, collaborate and bring new products to market with greater speed and greater impact.

This acquisition covers only the Product Sales Division. All other NRS Healthcare operations, including ICES and TECS, remain entirely separate from Mobilitas Group.

With a history that began in 1947, NRS has always been driven by a mission to help people live more independently. Joining the Mobilitas Group strengthens our ability to continue that mission. It ensures continuity for customers and protects the expertise of our team. It also signals a positive shift towards a future with more choice, more innovation and more meaningful support for people who rely on mobility and daily living solutions.

You can read the statement from the Mobilitas Group here.